Terms of Service

Last updated: January 15, 2025

1. Agreement to Terms

By accessing and using the Reasonix Cortex website and services, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to abide by the above, please do not use this service.

2. Use License

2.1 Grant of License

Subject to your compliance with these terms, Reasonix Cortex grants you a limited, non-exclusive, non-transferable license to access and use the platform for lawful purposes.

2.2 Restrictions

You agree not to:

3. Disclaimer of Warranties

The materials on Reasonix Cortex are provided on an 'as is' basis. Reasonix Cortex makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, Reasonix Cortex does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations of Liability

In no event shall Reasonix Cortex or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Reasonix Cortex, even if Reasonix Cortex or an authorized representative has been notified orally or in writing of the possibility of such damage.

5. Accuracy of Materials

The materials appearing on Reasonix Cortex could include technical, typographical, or photographic errors. Reasonix Cortex does not warrant that any of the materials on our website are accurate, complete, or current. Reasonix Cortex may make changes to the materials contained on our website at any time without notice.

6. Materials and Content

6.1 Ownership

All materials and content on the website, including text, graphics, logos, images, audio clips, digital downloads, and data compilations, are the property of Reasonix Cortex or its partners and are protected by international copyright laws.

6.2 User-Generated Content

By submitting data to our platform, you grant Reasonix Cortex a non-exclusive, royalty-free, perpetual license to use such data for verification, processing, and improvement of our services. You retain ownership of your data.

7. Acceptable Use Policy

You agree not to use the service:

8. Account Responsibility

8.1 Account Creation

To create an account, you must provide accurate, current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

8.2 Account Termination

Reasonix Cortex may terminate your account at any time if:

9. Intellectual Property Rights

All elements of the Reasonix Cortex platform, including but not limited to design, text, graphics, interfaces, and the selection and arrangement thereof, are owned by Reasonix Cortex or its licensors. Your use of the platform does not grant you ownership of any intellectual property rights.

10. Links and Third-Party Content

Reasonix Cortex is not responsible for the content of external websites. The inclusion of any link does not imply endorsement by Reasonix Cortex of the site. Use of any external website is at your own risk and is subject to the terms and conditions of that website.

11. Modification of Terms

Reasonix Cortex may revise these terms of service at any time without notice. By using the website, you are agreeing to be bound by the then current version of these terms of service.

12. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Vietnam, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

13. Limitation on Liability

Some jurisdictions do not allow the limitation of liability. In such jurisdictions, we limit our liability to the maximum extent permitted by law. In no case shall our total liability exceed the amount you paid for the services in the preceding 12 months.

14. Indemnification

You agree to indemnify and hold harmless Reasonix Cortex and its officers, directors, employees, agents, and successors from any claims, damages, or costs arising from:

15. Service Level Agreement (SLA)

15.1 Uptime Guarantee

We guarantee 99.99% uptime for our services, measured monthly, excluding planned maintenance and events beyond our control.

15.2 Maintenance Windows

We perform regular maintenance that may temporarily affect service availability. We will provide 24-hour notice for scheduled maintenance when possible.

15.3 SLA Credits

If uptime falls below 99.99%, we offer service credits as per your service agreement. Contact support@reasonix-cortex.com to claim SLA credits.

16. Data Protection & Blockchain

16.1 Blockchain Permanence

Once data hashes are recorded on a blockchain, they are permanent and cannot be deleted. Users are responsible for the content they record on blockchain networks.

16.2 Data Security

While we implement industry-standard security, we do not guarantee that your data cannot be compromised. We are not liable for unauthorized access resulting from user negligence or third-party compromises.

17. Pricing & Billing

17.1 Pricing Changes

We reserve the right to change pricing with 30 days notice. Changes do not apply to current billing cycles.

17.2 Payment Terms

Accounts must maintain valid payment information. We will charge according to your selected plan. Failure to maintain valid payment may result in service suspension.

17.3 Refunds

Refunds are provided according to our refund policy. Refund requests must be made within 30 days of payment.

18. Contact for Legal Notices

Any legal notices should be sent to:

19. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, that provision shall be severed and the remaining provisions shall remain in full force and effect.

20. Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Reasonix Cortex regarding the use of the platform and supersede all prior negotiations, representations, and agreements.

This Terms of Service was last updated on January 15, 2025, and is effective as of that date. Version 1.0